Product Manager, Portfolio 2026

Dillon Issa

Turning messy workflows into shipped products.

I'm Dillon Issa, a Product Manager based in San Diego. I take products from first requirements to launch. That means translating tangled business needs into something a team can build and people actually use.

Certified

PMP
Google Data Analytics

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Dillon Issa PM · San Diego

3+
Years as a PM
40+
Products Shipped
5,000+
Users Served
$150K
Saved Per Year

Selected Work

IT Help Desk and Ticketing System

An internal IT service desk that moves support tracking off spreadsheets and email onto one ticketing system. Employees file requests through a self-service intake form, and its fields adapt to the category they pick. Each ticket then runs a full lifecycle. Sign-offs route to an approver, and every change is written to an audit history that cannot be edited. Threaded comments keep the conversation on the record, and support leadership watches queue health on a visual metrics dashboard.
- PRD
- Charter
- User Guide
- Process Flow
- Test Scripts
- Skeletal App Demo
Complete
LocalGuide: On-Device Document Assistant

A general-purpose, on-device document assistant that answers questions from your own documents and cites the source behind every answer. It runs fully offline, with nothing uploaded. The workspace splits into three panes, an on-device document library, a cited chat thread with selectable answer styles, and a source-passage panel. This is a skeletal, fully non-functional showcase, built with accessibility as an acceptance-level requirement.
- PRD
- Charter
- User Guide
- Skeletal App Demo
Complete
Speaker Program

An internal tool for requesting and approving speaking engagements, in place of spreadsheet-and-email tracking, built around one tracked request. It starts with a self-service intake form whose fields adapt to the event type, then runs a full lifecycle in which a manager and a communications and brand reviewer approve in parallel, both required. Threaded comments and an immutable audit history stay on the record, and a light status view shows where the pipeline stands.
- PRD
- Charter
- User Guide
- Process Flow
- Test Scripts
- Skeletal App Demo
Complete
California Teacher Salary Dashboard

A public-data analytics dashboard built on California's annual teacher-salary release, CDE Form J-90. It takes that release and makes it something you can browse and read with assistive technology, with district-to-district comparison built in. Five views carry the product. A statewide overview leads, backed by a searchable district directory, per-district salary schedules, and a side-by-side comparison, plus a salary explorer. Figures stay aggregate-only by design, and data privacy and accessibility were treated as acceptance-level requirements.
- PRD
- Charter
- User Guide
- Skeletal App Demo
Complete
Task Completion Heatmap

A completion-status heatmap that reads each department's part for every item from the team's review workflow tool and renders it as a single grid anyone can scan. The heatmap of items by department anchors the product, alongside an item detail view, a department view with a cross-department comparison, an illustrative Data Sources view, and an About view. It stays read-only and aggregate by design, with accessibility built in as an acceptance-level requirement.
- PRD
- Charter
- User Guide
- Process Flow
- Skeletal App Demo
Complete
Want to see more? View all my work 8 projects

Dillon Issa

Selected Work

IT Help Desk and Ticketing System

LocalGuide: On-Device Document Assistant

Speaker Program

California Teacher Salary Dashboard

Task Completion Heatmap